top of page

Welcome, New Clients

Experience effortless, polished color from your first visit. Whether you appreciate modern balayage or a beautifully blended transformation, we’re thrilled to have you—and excited to bring your dream hair to life.

Find Your Stylist

Explore our stylists’ pages to discover who aligns with your aesthetic and vision. Their individual techniques create uniquely beautiful results—choose who feels like the perfect fit.

Before Your Appointment

  • Clean, ready-to-style hair: Washed 1–2 days prior gives us the best canvas to work with.
     

  • Bring visuals: Photos help us speak your hair language.
     

  • Dress comfortably, look fabulous: Take your time—while our services are luxurious, they can take a few hours.
     

  • Stay cozy: Bring a lightweight sweater (no hoods, please—it helps keep things neat and photo-ready).
     

  • Snack smart: We offer water and light snacks, but feel free to bring your own.

Booking Essentials

  • We recommend booking ahead to secure your preferred time and stylist.
     

  • Reminders: You’ll receive a text or email 1 week and again 48 hours before your appointment—please tap “yes” to confirm.
     

  • Life happens: Need to reschedule or cancel? Please let us know at least 3 days in advance so we can adjust for other clients.
     

  • Late Arrivals & No-Shows: If you're more than 15 minutes late, we may need to reschedule or modify your service. No-shows may incur a cancellation fee.

     

Payment & Satisfaction

  • We accept cash, cards, and digital payment options—payment is due at time of service.
     

  • Your joy is our priority. If you're unhappy with your experience, reach out within 7 days so we can make it right.

Stocksy_txpa3c07014IBn300_Small_1275895_edited.png

W Salon Suites
225 Alamo Plaza, Suite A
Alamo, Ca 94507

bottom of page